Before going into the points to consider when hiring a business analyst, it will be relevant to define the role first so that you as a business owner will know what it is that you can expect from him/her.
Wikipedia defines business analyst as “Someone who analyses an organization or business domain (real or hypothetical) and documents its business or processes or systems, assessing the business model or its integration with technology.”
The International Institute of Business Analysis (IIBA) describes a Business Analyst as “a liaison among stakeholders in order to understand the structure, policies, and operations of an organization, and to recommend solutions that enable the organization to achieve its goals.”
If these definitions are anything to go by, having the right business analyst on board can have a major positive impact on your organisation.
Here are a few points to consider when hiring a business analyst for your organisation. The same is applicable if you engage Business Advisory Services for your company.
Look for the right certifications
There are a number of certifications that business analysts can opt for but you should hire an analyst who has one that is relevant to the industry that you are in. However, in some cases you can go outside this policy. An analyst with experience outside your industry can give you a fresh and unbiased outlook because he/she will not be weighed down by pre-conceived notions on how the industry “should” work. On the whole make sure of one crucial aspect. Regardless of whom you choose to analyse your business needs even from outside the industry, make sure that the analyst has a strong and clear understanding of the sector and sphere that you operate in.
Choose a problem solver and an assertive candidate
The candidate you choose as a business analyst should excel in identifying problems and working on them till they are solved. It will be someone who will look very closely at all your business functions and core systems, spot potential problems and work proactively to come up with effective solutions. The analyst should also be an assertive communicator who can get along well with all members of your team and if necessary stand up and point out any errors in a confident manner. This is a major part of an analyst’s responsibilities – finding things that are not going right and coming up with optimised remedies.
Pick a meticulously organised person
An analyst should be a meticulously organised person with a keen eye for detail. This is because for a proper evaluation of business processes it is necessary to go through every facet with a fine toothcomb. Later, the whole process should be analysed in detail and advice and recommendations for corrective action provided wherever necessary.
These are some of the points to consider when hiring a business analyst.